There’s no denying Apple’s reputation for producing some of the coolest and most cutting-edge tech for folks like you and me. From desktops and laptops to phones and tablets, there’s an Apple product ...

Even if we can all agree that we hate hold times and the awful choice in music, customer service is one of those incredibly subjective experiences. When it comes to Apple I seem to hear from people ...

Apple is unique among big tech companies in that it still doesn't have a dedicated generative AI chatbot on its platforms. The company's first attempt at a chatbot is rolling out now in an early ...

Every so often, I'll get a call from a family member or friend asking about a strange and concerning warning that popped up on their Mac. The messages are typically ominous and warn that the machine ...

Apple is planning to eliminate social media support advisor roles across Twitter, YouTube, and the Apple Support Community website starting later this year, according to multiple sources familiar with ...

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Most of these brand names shouldn’t surprise you. There will be naysayers who believe, based on their personal experience, that some of these companies don’t belong on the list. This was a popularity ...