CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built ...

Genesys, a global cloud specialist in AI-powered experience orchestration, has entered into an agreement to acquire Radarr Technologies, an AI-based social and digital listening, analytics, and ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-powered experience orchestration, today announced it has entered into an agreement to acquire Radarr Technologies, a leading ...

Genesys ®, a global cloud leader in AI-Powered Experience Orchestration, today announced it has been named to G2's 2026 Best Software Awards, for both Best Agentic AI Software and Best Customer ...

Genesys has submitted a confidential draft registration for an initial public offering (IPO), signaling confidence in its ability to leverage AI-driven innovations and strengthen its leadership in the ...

NEW YORK, July 30, 2025 (GLOBE NEWSWIRE) -- EXL (NASDAQ: EXLS), a global data and AI company, and Genesys ®, a global cloud leader in AI-powered experience orchestration, announced a collaboration to ...

Genesys Cloud availability on AWS European Sovereign Cloud will offer organizations greater choice to innovate with AI while meeting strict sovereignty and regulatory requirementsSAN ...

The North America Coca-Cola Bottling System uses Genesys Cloud to create smarter bot-driven experiences and saves $1 million by reducing technician site visits using video-enabled chat As a valuable ...

Partnership includes Genesys investment in Scaled Cognition to support large action model innovation for CX workflows that enable a new level of reliability, scalability and performance Genesys®, a ...

Investment strengthens the company’s global partnerships with Salesforce and ServiceNow to accelerate the agentic AI customer experience orchestration opportunity This milestone reinforces the ...

Genesys®, a global cloud leader in AI-powered experience orchestration, announced today that Coca-Cola Bottlers’ Sales and Services (CCBSS) is enhancing its customer experience with the Genesys Cloud™ ...