TUI InfoTec GmbH selected BMC Software’s Remedy ITSM suite to improve its existing customer services and overall IT support system. TUI InfoTec’s IT support and services encompass infrastructure ...

Recently, the stock price of Atlassian, a Nasdaq-listed company, surged. This was due to the announcement that it achieved sales of over $3.5 billion (approximately 4.6 trillion KRW) for the 2023 ...

Anyone running an IT department knows it’s critical to ensure IT has the right tools in place to manage operations, projects, services and resources in the most efficient manner possible. Not only ...

As Monday.com accelerates its expansion into customer relationship management (CRM) and IT service management (ITSM), the platform is increasingly leaning on its partner ecosystem to drive shared ...

“There is a fundamental shift going on in the value that IT presents to the business,” says George Spalding, Executive Vice President, Pink Elephant, “It's now about the business customer who wants to ...

NEW YORK--(BUSINESS WIRE)--Sept. 19, 2005--Touchpaper announced today that it has been appointed by LANDesk Software, a leading provider of integrated systems and security management solutions, as the ...

What is ITSM (IT service management)? Your email has been sent This ITSM guide covers how IT service management evolved from ITIL, along with an overview of the ITIL life cycle and the many IT service ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...

BMC Software Inc. ( BMC) bagged twin information technology service management (ITSM) deals earlier this week. The first was a deal with Germany-based TUI InfoTec GmbH, and the second with CITIC ...