The drive-thru has been a cornerstone of the quick-service category for well over half a century. For much of that time, the model remained largely unchanged. Cars pull in, place an order, pay, pick ...
It's not clear who invented the first restaurant drive-thru, but it's generally claimed that In-N-Out created the first modern system, complete with two-way speakers. Since then, drive-thrus have been ...
McDonald’s is embracing AI to usher in a new era of efficiency in 2026. The global fast-food chain is rolling out AI across its restaurants to improve efficiency, order accuracy and drive-thru ...