One thing we’ve all learned since the beginning of the COVID-19 pandemic: a strong, reliable home Internet connection is more important than ever. From working and schooling at home to at-home ...

In today’s always-connected digital economy, internet performance is no longer a convenience but a core business utility. From cloud-based software and video conferencing to e-commerce platforms and ...

It’s hard to overstate the value of delivering an excellent customer experience. For many customers, a huge majority of the buying experience is based on how they feel they are being treated. Some ...

What do Snapchat stories, Pokémon Go, Facebook live video and virtual reality all have in common? Two words: virtual experience. In his book, The Inevitable: Understanding the 12 Technological Forces ...

T-Mobile's fixed wireless internet service is way better than my old DSL internet, but I still have some issues. Freelance writer Amanda C. Kooser covers gadgets and tech news with a twist for CNET.

Where does your Internet journey start? Facebook? Twitter? Perhaps you still see the Google home page when you fire up your browser? Or does it automatically load your favourite website, The Next Web?

The lights on the dashboards that monitor network and application performance are flashing green, indicating all is well. At the same time, however, frustrated employees are filing trouble tickets ...

The internet is now an essential household utility for many Americans, maybe even on the same footing as running water. It turns out the internet’s pipes can spring a leak, too. In the past three ...

Rolling Out Pioneering Open Standard, Low Latency Tech that Provides Xfinity Customers with More Responsive Gaming, Video Chatting and Virtual Reality Experiences PHILADELPHIA--(BUSINESS ...