Microsoft Teams is many things. Teams is a chat and collaboration platform. Teams can automate workflows. Teams supports video, voice, and content sharing meetings (PowerPoint Live does a great job ...

In the wake of the pandemic, Microsoft Teams has emerged as one of the fastest-growing enterprise applications, facilitating seamless collaboration and communication among teams. However, the cost of ...

Microsoft this week shared a number of updates around voice calling in Teams, including a new twist — a managed services option via what it calls the Operator Connect platform, entering public preview ...

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced 8x8 Operator Connect for Microsoft ...

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the next generation of the 8x8 ...

Evaluating adding PSTN calling to Microsoft Teams? There’s a range of options, from Microsoft’s own phone feature set to integrating third-party calling solutions from a unified communications as a ...

Today, we’ll cover a few basics about how PSTN signaling works. PSTN signaling – including call setup, management and teardown – is controlled by the common channel Signaling System 7 (SS7). The ...

The rise of virtual meetings brought video-based collaboration to the forefront, and as hybrid work becomes our new norm many of us expect the same type of makeover to phone calls. One-to-one calls ...

CAMPBELL, Calif.--(BUSINESS WIRE)-- 8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform provider for CX that combines Contact Center, Unified Communication, and CPaaS solutions, is now ...

Teams now allows adding agents and bots to chats for better collaboration and communication. Users can customize notification location, schedule messages, and change language settings in meetings.