Microsoft on Wednesday introduced a preview of Copilot in Dynamics 365 Field Service, plus other "frontline worker"-type product positionings. Organizations using Dynamics 365, Microsoft 365 apps, ...

In a significant stride towards enhancing service delivery and efficiency, Microsoft has announced the introduction of Copilot in Dynamics 365 Field Service. This artificial intelligence tool is ...

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

Microsoft is readying more new Dynamics 365 applications which officials are touting as AI and mixed-reality-infused. At the "Microsoft Business Forward" conference in Paris on February 21, company ...

In 2015, when Microsoft unveiled the very first public iteration of the HoloLens, product managers demonstrated the augmented reality headset by asking users to re-wire an actual light switch, live, ...

Four months after hitting preview, Remote Assist and Layout are now widely available. When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Microsoft ...