It’s not new news. In the dynamic landscape of field service, technology, and innovation are pivotal. But let’s focus less on the direct benefit technology adoption has on your pocketbook and more on ...

Forbes contributors publish independent expert analyses and insights. Peter Bendor-Samuel is founder & executive chairman of Everest Group. Companies today hold all business functions to a mandate for ...

Jeff Bezos famously said, "We innovate by starting with the customer and working backward. That becomes the touchstone for how we invent." The success of a business in the current landscape can be ...

As the proud owner of a dog-eared version of Henry Chesbrough’s classic book, Open Innovation, I was anxious to devour his latest work, Open Services Innovation. Chesbrough, a business professor at UC ...

Innovation hubs were once the darlings of corporate strategy, promising to future-proof businesses and spark breakthrough ideas. But two decades in, the cracks are showing. Too many hubs have ...

Always on the cusp of technology innovation, the financial services industry (FSI) is once again poised for wholesale transformation, this time with Generative AI. Yet the complexity of what’s ...

Integrating technology, information systems and analytics with traditional business disciplines offers new opportunities and broader perspectives for business solutions. Located at the intersection of ...

Piramal Capital & Housing Finance is taking a tech-first, cloud-native approach to transforming loan servicing, with an advanced API strategy and newly launched innovation lab. To create innovative ...

“Almost any question can be answered cheaply, quickly and finally, by a test campaign. And that’s the way to answer them – not by arguments around a table.” Claude Hopkins,“Scientific Advertising” ...