CRN

ServiceNow Partner 8Flow Bags $10M For AI Agent Workflow Mapping

8Flow, which develops enterprise workflow mapping technology that uses AI to clearly show how processes interact with each other and with data across multiple workflow platforms such as ServiceNow and ...
Business Wire

ServiceNow to Acquire Task Mining Company UltimateSuite to Enhance Process Mining and Intelligent Automation on the Now Platform

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced it has signed an agreement to acquire task ...
Diginomica

ServiceNow CEO says process optimization is the “single biggest generative AI use case in the world today”

Upon releasing the company’s Q1 2024 earnings, ServiceNow CEO Bill McDermott outlined why the digital workflow vendor sees huge opportunity with generative AI. Digital workflow vendor ServiceNow has ...
Diginomica

ServiceNow dives deep into process with new Celonis partnership

Workflow vendor ServiceNow and process mining experts Celonis team up to solve process bottlenecks for organizations that aren’t getting the most out of their systems of record. ServiceNow and Celonis ...
CRN

ServiceNow Plans Cuein Acquisition To Expand Agentic AI Roadmap

‘The acquisition of Cuein is essential to [ServiceNow’s] vision of creating more integrated, intelligent systems that connect AI agents, data, and workflows. For AI agents to truly be effective, they ...