TOLEDO, Ohio (WTVG) - There’s an ongoing effort to install smart meters throughout FirstEnergy service areas, including in Toledo. And it could come at a price and some customers are upset by the ...

Millions of customers may be able to get compensation if their smart meter is faulty or installation is delayed in the future after Ofgem proposed new rules for energy suppliers. Some households have ...

Westerville residents overwhelmingly rejected a citizen-initiated charter amendment that would have forced the city to offer analog utility meters over smart meters. Some residents had made claims ...

KPRC 2 Investigative reporter Amy Davis uncovered billing problems in a years-long investigation. She explains who will get the new meters and what it means for customers’ water bills. The $8.5 ...

MENA, Ark. (KSLA) - SWEPCO announced Monday, Aug. 4 that it’s about to start installing smart meters at homes in Arkansas. Officials with SWEPCO say smart meters give customers more control over how ...

A smart electric meter at a National Grid customer’s home. Customers can track usage through the utility’s website. ALBANY — National Grid is in the process of installing so-called smart meters at the ...