CHEEKTOWAGA, N.Y. (WKBW) — Spectrum announced it will host a hiring event for customer service representatives on August 11. According to Spectrum, by the end of 2022, it plans to hire more than 100 ...

Cable and internet company Spectrum is telling the state that it is closing a customer service operation in Columbus and that 175 workers will lose their jobs as a result. The cuts will start Aug. 15, ...

Customers are experiencing a nationwide issue logging into their Spectrum TV app, a Spectrum customer service representative told The Enquirer Saturday afternoon. The issue began several days ago in ...

Customer service is not what it used to be. One woman’s viral interaction with a customer service representative proves it. In a TikTok video that has amassed over 2.2 million views, mom Kayla_2 ...

New technology is helping Spectrum prevent problems before they arise. Spectrum is using telemetry to find potential problems with your cable or internet, before a homeowner even notices. This allows ...

GARFIELD HEIGHTS, Ohio — Spectrum is seeking to fill about 70 customer-service positions in Northeast Ohio at hiring events to be held each Wednesday in February. The openings are for customer service ...

Arlene Howard’s phone bill said she made a bunch of calls to Cuba, which she didn’t. Her service provider, Charter Communications, acknowledged that her office line must have been hacked. But it still ...

J.D. Power has named Spectrum Mobile as No. 1 in customer service among full-service mobile virtual network operators (MVNOs). The study measures the satisfaction of customers who had a customer-care ...

To the editor: Every month, I pay Spectrum more than $200 for television, internet and phone service. Television these days seems to hold too much advertising, so I recently decided to cancel my ...