City governments aren’t typically known for their speed of service — but that’s changing. There’s a growing interest amongst the public sector in IT self-service and the benefits it can provide, ...

BoxTone, a maker of BlackBerry monitoring software for enterprises, on Tuesday released the latest addition to it BlackBerry Enterprise Server (BES)-oversight product line: the BoxTone User ...

In public-sector IT, the convergence of self-service and automation stands as a catalyst for innovation. This dynamic duo not only enhances operational efficiency but also empowers both government ...

Employee satisfaction has been proven to drive overall business growth, because when employees are happy, they create happy customers. So, optimizing the employee experience should be at the top of ...