With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...
Trio Workforce Solutions recently launched an official rebrand, merging industry pioneers AHSA and Trio VMS under one unified identity, advancing technology, partnership, and transparency across the ...
Radio frequency identification (RFID) technology has applications across various industries, from retail inventory tracking to health care asset management. Recently, organizations have begun ...
Federal agencies are under mounting pressure to modernize their aging human resources and workforce management systems. According to the U.S. Office of Personnel Management (OPM), approximately 75% of ...
Cloud communications provider RingCentral Inc. announced today announced it’s acquiring CommunityWFM, a workforce management provider. CommunityWFM will be integrated into RingCentral’s homegrown ...
ATLANTA--(BUSINESS WIRE)--QGenda, a leading provider of healthcare workforce management solutions, today announced that Nebraska Methodist Health System selected QGenda ProviderCloud™ to optimize ...
Without a doubt, scaling workforces in large businesses, while absolutely necessary, can often present a variety of challenges—especially when the business has a mix of permanent, temporary and agency ...
Having played a bit of football in my day, I often relate business concepts to sports. Regardless of whether or not you’re a sports fan, a sports metaphor can help take a complicated and cumbersome ...
DALLAS & MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce and conversation intelligence company, today announced its Workforce Intelligence solution at its annual Calabrio Customer Connect (C3) ...
Hospitals and health systems are undergoing a seismic shift in how they structure, support and scale their workforces. Faced with persistent labor shortages, financial constraints and rising consumer ...
The company demonstrates innovation and customer-centric excellence through dynamic resource management and localized workforce engagement solutions.
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback