One of the promises of AI is that it can reduce workloads so employees can focus more on higher-value and more engaging tasks ...

Many incumbent companies are adopting AI aggressively yet seeing only marginal gains, because they are using it to optimize ...

High turnover among frontline workers is a costly problem in retail and other service industries. Traditional ...

The founder of Wikipedia explains why he left finance to start the nonprofit, the importance of crafting your career around ...

A marketing executive who paused his career for a decade to homeschool his neurodiverse daughter contemplates how to reenter the workforce after she leaves for college. Should he join a mission-driven ...

As generative AI begins to handle more cognitive, creative, and interpersonal tasks, many employees perceive it to be a threat to their competence, autonomy, and sense of belonging at work. These ...

The role of the board chair has evolved dramatically as stakeholder expectations, regulatory complexity, and geopolitical instability have expanded the scope of corporate governance. Chairs today must ...

Generative AI can help workers perform unfamiliar tasks more quickly, but it doesn’t eliminate the performance gap between novices and experts. Researchers explored this dynamic by running a ...

Companies need to make a shift from traditional IT project management to digital product management. Project-based approaches—whether waterfall or agile—have high failure rates, and emerging ...

Strategic pivots often fail—not because of poor ideas or execution but because companies misjudge how attached investors are to their existing strategy. Firms actively cultivate shareholders who are ...

Companies often hire new leaders to spark transformation, yet without structural support, even the boldest individuals tend ...

Guiding your customers to change means understanding the why behind what people buy from you—and then bringing together the ...