Following its announcement in June regarding a series of new technology initiatives aimed at improving operational efficiency, supporting franchisee success and enhancing the guest experience, Wyndham ...

Mews, a leading provider of cloud-based hospitality software, has acquired the U.S.-based artificial intelligence company ...

Hotel management company White Lodging has strengthened its collaboration with the global market leader in digital F&B, guest ...

Focus Group – one of the UK’s leading providers of business technology, cyber security and connectivity solutions – has ...

Revenue management has always been about aligning price with demand. But according to The 2025 Smart Decision Guide to Hospitality Revenue Management, independently produced by Starfleet Research and ...

Artificial Intelligence (AI) has evolved from a futuristic buzzword into a practical, mission-critical tool that is reshaping the hotel industry at a rapid pace. According to analysts at ...

More than 40% of travelers prefer to check in via a hotel’s website, app, or digital kiosk, and nearly 80% are open to staying at a hotel with a completely automated front desk or self-service kiosk ...

Hotels around the world are increasingly embracing humanoid robots at check-in desks, lobby information points, and even for room service, but the trend is raising eyebrows among guests, researchers ...

In luxury hospitality, expectations are rising faster than room rates. Guests still want impeccable service. but they want it faster, more personalized and without needing to ask. The human touch ...

In the Spotlight, Viewpoints Comments Off on A Closer Look: 4 AI Voice Tools Transforming How Hotels Handle Reservations and Guest Communication Many hotels struggle with high call volumes, missed ...

AI / Robots, Hotel Technology News Comments Off on Score One for The Humans: Japan’s Henn-na Hotel Fires Half Its Robot Workforce The hotel has reportedly "fired" over half of its 243-strong robot ...

It wasn’t long ago that hotel AI meant a chatbot answering FAQs or a system suggesting upsell offers based on static data. But a new wave of hospitality technology is emerging that moves far beyond ...