New ventures show short path to success, economic metrics seem contradictory, Amazon laying off 14,000 for leaner operations.

Lifeguard reports rising AI-driven customer service scams, highlighting techniques fraudsters use to exploit technology. Stay vigilant and verify sources.

Customer feedback isn’t just a nice-to-have; it’s actually one of the most important pillars of business success. Without a strong feedback loop, your customer service strategy is kinda incomplete, an ...

Standardization also makes training faster, giving new employees confidence and reducing costly errors during rush periods.

Get key Q3 2025 earnings insights from Verizon as new CEO Daniel Schulman drives a customer-centric shift, cost cuts, and AI innovation.

AI can support sales teams by streamlining lead qualification, personalizing outreach at scale, forecasting demand with ...

Kellen Cromie (pictured left), marketing director at Glassmere Fuel Service, recommended five strategies for small c-stores ...

Keys Energy Services has been made aware of several customers receiving scam phone calls involving their electric accounts.

I remember years ago working with a utility company in the southern portion of the United States. The CEO was a good guy and was very proud of his company.

Terri Cole, president and CEO of the Greater Albuquerque Chamber of Commerce, believes Bernhard Capital Partners’ proposed ...

LAS VEGAS, Oct. 14, 2025 (GLOBE NEWSWIRE) -- Bombardier is proud to unveil BOND as the company behind its previously disclosed 50-aircraft firm order and service agreement, valued at US$1.7 billion.

Owner of the new VQ Barbershop in Leesburg Josue Alegria said the letters stand for value and quality. The shop opened this ...