Elon Musk, owner of companies like Tesla and Starlink, has made a serious allegation. He claims that WhatsApp knows what people are messaging. This helps determine which ads to show to users. Calling ...

MTN Ghana paid a total of GH¢7.3 billion in direct and indirect taxes to the government in the first nine months of 2025. Additionally, it contributed GH¢1.2 billion in fees and levies to various ...

In the world of entrepreneurship, a typical early step is to come up with an innovative idea or research breakthrough. From there comes the hard part of growing the business, finding customers, ...

SecurePII's "secret sauce" is using patented AI to remove personally identifiable information in real time during a recorded ...

Canada’s infrastructure is aging, and that reality extends far beyond bridges and roadways. Many facilities across the ...

Healthcare contact centers can improve efficiency and integration with a user-friendly, cloud communication platform that ...

Despite stricter regulations and improved call-blocking technology, each year Americans are still bombarded with billions of ...

"The DNO mandate marks a major milestone in the industry's fight against scam calls," said Mike O'Brien, Executive Vice President, iconectiv. "We're proud to help CSPs meet these requirements ...

The new cost model takes effect Nov. 1, but experts say Microsoft partners should still have some pricing flexibility as IT ...

You can use AI in your call centre to create automatic transcripts of any call, with the key points summarised so you can ...