According to her, the combination of technology and humanized service is central to the company’s strategy. “Artificial intelligence didn’t come to replace humans, but to enhance them. We use ...

For decades, organizations operated under the assumption that vulnerability management could be slotted into predictable maintenance windows. Monthly patch cycles, quarterly review periods, and ...

Imagine being trained in the military and years later finding yourself working retail. It might be hard to ignore your military training when a customer verbally attacks you. The manager in this story ...

BOULDER — The Buffs can’t keep living on borrowed Prime. Deion Sanders, you’re running out of time. Time to fix clock management mistakes. Time to get CU over the line, late, against a good team. Time ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...

A public memorial service for the conservative activist Charlie Kirk is set to take place in Arizona, with his wife Erika, President Donald Trump, and other members of the Trump administration slated ...

A memorial service for conservative activist and Turning Point USA co-founder Charlie Kirk is taking place at State Farm Stadium in Glendale, Arizona on Sunday, Sept. 21, with key figures like ...

Alibaba BABA expects a higher cloud growth rate over the next few quarters. The penetration rate of Quanzhantui, or QZT, a marketing tool that boosts customer management revenue, or CMR, continued to ...

TALLAHASSEE, Fla. (WCTV) - For the first time since the COVID-19 pandemic, the medical wing at the Kearney Center is back open and taking patients. The Kearney Center CEO, Sonya Wilson, said the ...

The IRS has a strategy to provide a better level of customer service to taxpayers over the next three years and beyond. But the IRS appears no closer to implementing the strategy, which was submitted ...