The world changed in 2019 when the coronavirus forced people to use and connect with new technology in more ways than ever before. UCP’s service delivery model changed with it. “Our new license as a ...

ENVIRONMENT: A UK-based IT services provider is looking for a 1st Line Support Technician to join their remote support team. The candidate should possess proactive problem-solving skills and a ...

Remote workers may no longer have to ship malfunctioning PCs back to the office to get them working thanks to out-of-band support. An unbootable PC is every remote worker’s nightmare. It usually means ...

Many enterprises have moved to a hybrid or remote work model, signaling a need for IT teams to use remote desktop software to access workforce devices at any time. Getty Images/iStockphoto With the ...

The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

IRVINE, Calif.--(BUSINESS WIRE)--CallTek, Inc., a leader in white-label technical support services, has engaged TRKD Wellness Technologies as a strategic partner to deliver comprehensive technology ...