The telecoms regulator, Ofcom, has opened a new compliance programme to assess whether regulated UK phone providers are meeting their obligations concerning the ...

Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...

The commission votes along party lines to set higher caps on prison phone calls, which is expected to increase costs by 83%.

A small but growing number of consumers, especially parents, want to bring back the old technology as an alternative to ...