As of now, there are essentially no federal or state laws requiring automatic refunds in the case of service outages, according to John Breyault, a vice president at the National Consumers League. But ...

Verizon Communications said Thursday that customers who were affected by Wednesday's cell service outage can redeem a $20 account credit through their Verizon account.

Verizon’s outage was extensive, but now the company has offered a $20 credit to affected users. Here are the full details of ...

The 988 Suicide and Crisis Lifeline is the three-digit dialing code for behavioral health emergencies. Photo by Hannah Loder ...

DAVID SAID HE WAS THROUGH PAYING FOR EXTRAS HE DIDN’T NEED. I DIDN’T UNDERSTAND WHY I WAS PAYING SO MUCH. I COULDN’T GET ...

Verizon Communications is offering wireless customers affected by Wednesday’s outage a $20 account credit, apologizing for an ...

In short, when you see SOS on your phone, it means you're not connected to a cellular network. "If you see SOS or 'SOS only' ...

Verizon users reported widespread outages on Wednesday afternoon. The telecommunications company acknowledged the outage on ...

Verizon Communications said late on Wednesday it had restored mobile phone service and planned to ​offer affected consumers ...

Verizon users slam service, seek refunds over disruption to life in massive outage after a nationwide network failure left ...

More than 150,000 Verizon customers are reporting outages on Wednesday, Jan. 14, according to Downdetector. As of 12:37 p.m.

Many Verizon customers encountered a widespread outage on Wednesday, disrupting calling and other cellular services across ...