Customers still want humans Agentic AI is transforming customer service in the insurance world by delivering fast, ...

For decades, many organizations have tried customizing certain aspects of their marketing, sales, and customer experiences.

SYDNEY, Oct 12 (Reuters) - Australia's Qantas Airways said on Sunday that it was one of the companies whose customer data had been published by cybercriminals after it was stolen by a hacker in a July ...

70,000 Discord users may have had their government ID photos compromised following a cyber attack on one of its "third-party vendors." As part of the company's legal obligation to comply with the UK ...

Nintendo has fleetingly dropped some bombshell announcements on its Nintendo Today app, but the most recent drop is a real head-scratcher. The gaming company shared a video on the app simply titled ...

Prime Video has set its cast for upcoming adult animated series Kevin, written and executive produced by Aubrey Plaza, who also will star, and Joe Wengert. Jason Schwartzman (Isle of Dogs), Plaza (The ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...

One of Discord's third-party customer service providers has been infiltrated by an unauthorized party who was able to gain access to users' information. Discord said it recently discovered the ...

The Avengers own the big screen. With the Marvel Cinematic Universe becoming the most important thing since sliced bread, it’s only natural that the franchise’s premier team also finds plenty of ...

Adobe is warning its Analytics customers that an ingestion bug caused data from some organizations to appear in the analytics instances of others for approximately one day. Adobe disclosed the issue ...