Online reviews are an important part of your small business's reputation. It's also important to respond to every review you receive, positive or negative.

Customer reviews have become a cornerstone of e-commerce and influencer marketing, shaping how we trust brands and decide ...

You don’t need to be a CPA to understand your company’s financial health. You just need to know where to look. That starts with the income statement—also known as the profit and loss (P&L) ...

Discover what inventory means, its essential types like raw materials and finished goods, and strategies for effective inventory management to enhance your business’s efficiency.

Former Prime Minister Raila Odinga's Son Raila Junior place his father's Panama hat on the casket at Nyayo National Stadium during the State Funeral Service on October 17, 2025. [Boniface Okendo, ...

Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...

LAS VEGAS — Good Food Holdings, the parent company of several West Coast specialty chains , is reimagining its upscale, full-service stores — and adding technology to enhance its customer service.

WILMINGTON, N.C. (WECT) - The Good Shepherd will be celebrating the 20th anniversary of its Night Shelter on Oct. 2. The Night Shelter opened in 2005 and remains the only facility of its kind in ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

How does that old story about slowly boiling a frog in water go? It feels like our culture has had a slow change (to the worst) in the concept of customer service. There was once a day when you were ...