Wealthier consumers are more likely to buy speculatively — purchasing items they're unsure about with intent to return some ...

Walmart announced Oct. 14 it would use OpenAI's ChatGPT chatbot to let customers shop and pay using ChatGPT's Instant ...

Phia founders Phoebe Gates and Sophia Kianni are building an AI assistant that aims to help you shop and save.

Despite a slowdown in e-commerce sales the past two years, global online retail sales are expected to grow from $4.4 trillion in 2023 to $6.8 trillion by 2028 at an 8.9% compound annual growth rate, ...

When you buy online, a robot could be helping to fill your order. A behind-the-scenes look at an Amazon fulfillment center shows how they impact jobs.

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Online shoppers came out in full force to power 11% growth ...

The iconic brand name is pivoting away from a key business. The past several years have completely upturned a legacy market. In this case, we’re not talking about technology (which is almost always ...

Forbes contributors publish independent expert analyses and insights. Clara covers consumer brands shaping tomorrow's retail landscape. A new study by research firm Forrester forecasts that e-commerce ...

While online shopping remains undeniably convenient, many are beginning to wonder: Is it still fun? According to a new study from Criteo, 75% of consumers now see online shopping as purely “functional ...

The holidays are not the time to test exciting new innovations, experts say, but a good first impression can win customers ...

Online shopping sales in South Korea increased 13.3 percent from a year earlier to a record high for any September, driven by strong sales of Tesla vehicles and rising demand for food services, data ...